Best CRM for Startups Software 2023 Reviews & Pricing

This all-in-one CRM includes functionalities like task management, contact management, email sequences, and much more. Nextiva is the best CRM for entrepreneurs seeking advanced VoIP capabilities. It offers unlimited calling across the U.S. and Canada, unlimited video calls, collaboration tools, and even free local and toll-free numbers.

You may be tempted by a CRM platform designed or priced for new businesses. However, as your business needs grow, you should look for best crm software for startups flexible software features that fuel further growth. Tailor your CRM solutions with customizable pipelines, labels, fields and more.

Which CRM Is Best for a Startup?

It can track email opens and community discussions and give you activity reminders to keep you attuned to your deals. Apptivo has integrations with many other tools to help customers improve their workflow. For example, its integration with Google’s G Suite and Microsoft’s Office 365 makes it easy to send invitations to customers or potential clients outside an organization. Yet, we observed customer complaints about Apptivo’s integrations being difficult to implement and work with.

best crm software for startups

Apptivo is a comprehensive platform for business management and collaboration, with a CRM tool included. It has a minimal and uncluttered interface that makes it easy to navigate. It’s also very customizable; you can create your unique views, fields, and layouts to simplify your business workflow. Most of the customization occurs with a drag-and-drop workflow, which makes it easy to implement. The downside of monday CRM is that it only offers sales features, as its considered a full-on sales CRM.


From contact management and AI-driven insights to integration with social media and mobile apps, Freshsales provides a comprehensive solution for managing customer relationships. Its versatility and robust features are why we’ve voted it the top CRM for sales teams. Check out EngageBay if you want one CRM for marketing, sales, and customer service teams. It’s a more affordable CRM for companies wanting one tool for several departments.

best crm software for startups

In fact, Zoho CRM, Freshsales Suite, and monday CRM all offer some kind of free plan that offers enough functionality to manage some of your business needs. With tons of features and an easy-to-use interface, Pipedrive is one of the best sales CRM for startups. Get a full view of your entire pipeline with a single glance, receive accurate forecasting to plan for growth, and use AI technology to automate tedious tasks. Users enjoy the customizable customer data fields, which they use to immediately capture and store valuable information. For startups, Really Simple Systems offers a forever-free CRM plan that allows up to 2 users and 100 company accounts.

Streak: recommended for Gmail users

What’s more, SugarCRM offers excellent customer support and resources to help teams wrap their heads around the software. HubSpot is a major player in the CRM space, offering several pricing tiers with varying levels of functionality. This can be a double-edged sword, as it means growing costs as your business expands.

best crm software for startups

HubSpot aims at simplifying various business processes to accelerate growth. It is one of the best free CRM for startups to scale their operations. HubSpot offers a range of features that can improve customer experiences. These include contact management, pipeline tracking, and ticket management. You can use HubSpot to create and store email templates for future use.

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You’ll find powerful features such as marketing automation tools, visual deals pipeline, and targeted sales workflows. Its unified platform eliminates confusion between Sales and Marketing teams, streamlining processes and boosting revenue. A simply smart CRM for Microsoft 365 and Google Workspace, Nimble organizes all your contacts, communications, and social media connections into a unified system. It goes beyond simple management, offering actionable insights with features like email tracking, workflow automation, segmentation, and visual sales funnel management.

best crm software for startups

A straightforward interface and generous support options make Keap highly accessible even for the most novice CRM users. If you’re a startup owner looking for one of the best CRM systems for startups, Agile CRM might be the solution for you. Unlike other platforms, Agile is designed with small to midsize businesses like yours in mind. This cloud-based solution integrates sales, service, marketing, social media, and more into one centralized hub.

Top CRM Software for Startups Compared

Hubspot is an all-inclusive solution designed to help entrepreneurs build their businesses from scratch. It offers a strong suite of sales automation tools, marketing automation software, and integrations with third-party apps like WordPress. Beyond standard CRM features, FreeAgent offers unique tools for marketing, sales, and support.

  • Although “less expensive” can sometimes mean “low value,” Less Annoying CRM has an ample feature set that’s worth your consideration.
  • SMB sales teams love the comprehensive and simplified sales process overview with noCRM.
  • With this tool, you can see your contact information and notes at a glance and add any custom field you need.
  • Social media posts are a great way to organically improve brand awareness and generate leads.
  • Traveling salespeople and remote teams can truly leverage its pocket sales functionality.
  • It provides a centralized platform for managing customer data and offers various features to help businesses reach their customer goals.
  • The reporting and analytics feature enables you to track business performance and identify ways to improve it.

Some of the biggest issues arise in the early stages when cash-strapped startups try to scale quickly with a small team. EngageBay offers one of the most affordable CRM systems for startups on the market today. If you are an entrepreneur or a new business owner, you need to invest in the best CRM for startups. It’s very easy then to build a centralized contact record that will soon reflect all the customers in your company.

Best CRM Software Solutions for Startups in 2023

Customizing and exporting reports on your sales and marketing activities helps you learn from successful deals and focus your attention on high-likelihood prospects. Keeping track of customer communications in a centralized CRM platform removes the need to rely on human memory and ensures teams are equipped with the latest information on the relationship. The first paid tier in CRM software, which generally works well for small businesses, tends to be between $8 to $29 a month per user, charged on a yearly basis.

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